Return Policy

At 1Page DropShipping, we prioritize your satisfaction with our products. If you’re not completely happy with your purchase, we offer a straightforward return and refund process, subject to the following conditions:

7-Day Money-Back Guarantee

We provide a 7-day money-back guarantee for your peace of mind. This period begins on the day you receive your product. To be eligible for a return:

  • The item must be unused
  • It must be in the same condition as received
  • It must be in its original packaging

Please note:

  • Customers are responsible for return shipping costs
  • Refunds are processed within 5-7 business days (excluding holidays and weekends) after receiving the returned product

Eligibility for Refunds or Returns

To ensure fairness, we cannot accept returns or exchanges (even within the 7-day window) in these situations:

  • Items damaged, missing parts, not in original condition, or showing obvious use not attributable to 1Page DropShipping‘s error
  • Products with excessive wear and tear (definition may vary by product)
  • Products with missing or defaced labels

Fees and Charges

  • Return shipping fee: $15 USD (customer’s responsibility)
  • Restocking fee: $5 USD (applied to all returns)

Refund confirmations will be sent via email to [email protected].

Return Process

  1. Contact our support team and await our response
  2. Follow the provided instructions carefully
  3. Pack all return items with a printed copy of your purchase confirmation email and the return label
  4. Ship the package to the address on your return label using your local post office or preferred courier

Our support team will provide the return label.

Exchanges

We only offer exchanges for defective or damaged items. For same-item exchanges, email [email protected]. If approved, you’ll receive a return label and shipping instructions.

Refunds

After inspecting your return, we’ll email you about its receipt and the approval or rejection of your refund request. Approved refunds will be credited to your original payment method within the specified timeframe.

Late or Missing Refunds

If you haven’t received your refund after the processing time:

  1. Check your bank account again
  2. Contact your bank about processing times
  3. If still unresolved, contact us at [email protected]

Additional Information

  • Shipping, handling, and other fees are non-refundable
  • We don’t accept cash on delivery (COD) payments
  • Provide a valid tracking number when filling out the return form
  • Regular products: eligible for refund, replacement, or store credit
  • Special/custom products: exchange only
  • Returns are typically confirmed within 72 hours of receipt
  • Refunds (if applicable) are issued within 7 days
  • Credit may take an additional 3-5 business days to appear in your account

Contact Us

For any questions or concerns, please reach out to the 1Page DropShipping Team at [email protected].